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Department of Customer Services, City and County of Honolulu

Frequently Asked Questions


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Pet microchip identification, registration are required in the City and County of Honolulu
  • Effective July 1, 2020, microchip identification and registration is required for all dogs on Oahu, and serves as the required license for dogs.
  • Mandatory pet microchip identification and registration replaces the city’s prior program of a biennial dog license fee and issuance of a metal tag.
  • Pet owners are required to have a microchip implanted in their dog.
    • Pet owners are also required to register their contact information and the microchip number with the applicable microchip registration company.
    • Pet owners must provide updated contact information to the applicable microchip registration company within 30 days of the change.
    • If there is a change of ownership for the pet, the former owner must provide the new owner with the pet’s microchip number and the applicable microchip registration company.
    • The new owners must provide the change-of-ownership information for the pet within 30 days of the change of ownership to the microchip registration company.
  • Cats must also be properly identified with microchip identification and current registration with the microchip registration company OR with a collar or tag worn by the cat that has the current name, address, and phone number of the cat owner.
  • Violations of Oahu’s pet microchip identification and registration ordinance, including failure to update changes in contact information or ownership, are subject to a fine of no more than $100.
 
More information
  • Certain exemptions to this ordinance apply; for details and to read the revised ordinance, please review Honolulu City Council Ordinance 20-1.
  • The City and County of Honolulu has a microchip program that is administered by the Hawaiian Humane Society. Details are available at the HHS website.
 
Spay/Neuter certificates

The spay/neuter certificate program has been suspended until further notice, effective May 24, 2021. Satellite city halls have temporarily stopped issuing spay/neuter certificates, which is a program that involves participating veterinarians across Oahu that offer reduced-rate pet sterilization surgeries. For details, please visit the humane society’s Neuter Now Program page.

 
Keeping Oahu rabies-free

Hawaii’s strict animal quarantine program was established in 1912 to prevent the entry of rabies into the state.  Please review the state’s Animal Quarantine Information Page if you would like to bring a pet to Oahu

 
Lost or misplaced 2021 dog tag replacement 
Dog owners with a current pet identification that was lost or misplaced can apply for a free replacement dog tag through Nov. 30, 2021. 
To apply for a replacement, complete form CSL-91, application for replacement dog tag, and mail the completed form to:
City and County of Honolulu
Special Services Section
PO Box 30310

Honolulu, Hawaii  96820

 

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