Department of Customer Services

Latest News & Updates

2024 Saturday Appointments

LOCATIONSMARCHAPRILMAYJUNE
Kapalama Driver Licensing Center
(DL/ID renewals & duplicates, out-of-state transfers & written exams)
March 16April 27May 4June 8
Kapolei Driver Licensing Center
(DL/ID renewals & duplicates, road tests, out-of-state transfers & written exams)
March 2April 13May 18June 29
Koolau Driver Licensing Center
(DL/ID renewals & duplicates, road tests, out-of-state transfers & written exams)
March 9April 13May 11June 1
Wahiawa Driver Licensing Center
(DL/ID renewals & duplicates, road tests, out-of-state transfers & written exams)
March 23April 6May 11June 22

City and County of Honolulu Satellite City Halls (SCH)

EXPRESS WINDOW vs. APPOINTMENT REQUIRED SERVICES

Express Window ServicesAlohaQ Appointment Required
HONOLULU COUNTY ONLYMOTOR VEHICLE TITLE, TRANSFER
Annual Vehicle RegistrationVehicle title transfer, name change or duplicate title
Motor vehicle, motorcycle, moped, trailerInitial Honolulu vehicle registration
Military with form CSL (MVR) 50 or 50AOut-of-county vehicle transfer
Duplicate registrationOut-of-state vehicle permit
License plate replacementOut-of-state vehicle transfer
Emblem replacementMoped or Bicycle
Vehicle registration address change Initial or duplicate registration
Transfer or emblem replacement
Trailer duplicate registration
Vehicle junking or storage
ADDITIONAL EXPRESS SERVICESADDITIONAL SERVICES BY AlohaQ APPOINTMENT
Reload TheBus HOLO card (no HOLO card service at Ala Moana)At Downtown, Hawaii Kai, Pearlridge, Windward SCHs
Hawaii driver’s license/state ID renewal, duplicate
U.S. citizens and immigrants with permanent legal status ("green card" holders) are eligible for this service at these four satellite city halls; non-U.S. citizens including COFA/FAS citizens must report to a full-service driver licensing center for these services.
Board of Water Supply payment
At Ala Moana, Kapolei, and Wahiawa SCHs
Passport application acceptance – new passport only
Property Tax Payment
Only during collection periods of Jan. 20 – Feb. 20 & July 20 – Aug. 20
At all Satellite City Halls*
TheBus HOLO card initial purchase (*no HOLO card service at Ala Moana)
Loading zone/bus stop permit
Waikiki supplemental loading zone permit
Disability Parking Permit
Updated 7.6.2023 and supersedes all previous editions.
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