Get it Right the First Time: Hawaii Tourism Watch
Hotel workers are preparing for the reopening of the tourism economy by conducting hotel inspections.
Hotel workers want to get it right the first time—this is only possible if workers have a voice in reopening plans. This is the recommendation in a recent report published by the University of Hawaii at Manoa, “Workers at the Table: Recommendations for Best Practices for the Hotel Industry as it Recovers from COVID-19.”
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Loading ...Below is a list of the Hawaii hotels that UNITE HERE Local 5’s inspectors and inspection teams have inspected so far. Click the hotel for more details on the inspection findings, photos, and videos of workers’ testimonies:
| Hotel Name | Date of last inspection | Has this hotel committed in a written agreement with Local 5 to providing COVID-19 testing for workers? | Has the hotel provided Local 5 with its policies, procedures, or guidelines for contact tracing and tracking staff interaction with guests and other staff? | Percentage of non-staff people whom Local 5’s inspector(s) observed were not wearing masks or the mask didn’t cover their nose or mouth: |
|---|---|---|---|---|
| Ala Moana Hotel | 9/24/20 |  | |
0% |
| Doubletree Alana | 9/10/20 | | | N/A** |
| Hilton Garden Inn | 9/25/20 | | | N/A** |
| Hilton Hawaiian Village | 10/2/20 | | | N/A** |
| Hyatt Place Waikiki Beach | 8/2/20 | N/A* | N/A* |
25% |
| Hyatt Regency Waikiki | 9/16/20 | | | N/A** |
| Imperial Hawaii Resort | 10/14/20 | | | No Data |
| Kaanapali Beach Club | 10/26/20 | | | No data |
| Kahala Hotel & Resort | 9/18/20 |  | |
20% |
| The Laylow | 8/2/20 | N/A* | N/A* |
20% |
| The Modern Honolulu | 10/22/20 | | | No data |
| Moana Surfrider | 10/7/20 | | | N/A** |
| Outrigger Waikiki | 8/2/20 | N/A* | N/A* |
40% |
| Princess Kaiulani | 10/6/20 | | |
8% |
| Royal Hawaiian Hotel | 9/23/20 | | | N/A** |
| Sheraton Kauai | 9/10/20 | | | N/A** |
| Sheraton Maui | 10/1/20 | | | N/A** |
| Sheraton Waikiki | 10/21/20 | | | N/A** |
| Surfjack Hotel | 10/7/20 | N/A* | N/A* |
6% |
| Turtle Bay Resort | 9/23/20 | | | N/A** |
| Waikiki Beach Marriott | 10/7/20 | | | N/A** |
| Waikoloa Beach Marriott | 10/9/20 | | | N/A** |
= Yes
= No
*This is a non-union hotel. It has no obligation to negotiate with Local 5.
**This hotel was not open for guests at the time of the last inspection.
Hyatt Place Waikiki Beach
Hyatt Place Waikiki Beach: The front desk had Plexiglas barriers covering only a small square portion of the desk leaving large exposed gaps on all sides. See more photos of the Hyatt Place Waikiki Beach.
Hyatt Regency Waikiki
Front desk didn’t have any Plexiglas barriers, social distance floor marks, or hand sanitizers. See more photos of the Hyatt Regency Waikiki.
The Laylow
The Laylow: seating was not spaced 6 feet apart or more. See more photos of The Laylow.
Outrigger Waikiki
Outrigger Waikiki: the bell desk was very large with two computer stations, but there was only Plexiglas in front of one of the stations. There was no visible hand sanitizer station. See more photos of the Outrigger Waikiki.
Sheraton Waikiki
Buffet line Plexiglas barrier was below shoulder height (as shown in photo), allowing guests to talk, breath or cough over the barriers into the buffet employee service area. See more photos of Sheraton Waikiki here.
Waikiki Beach Marriott
Plexiglas barriers did not cover entire countertop of employee work area. See more photos of Waikiki Beach Marriott here.
Outrigger Waikiki
Outrigger Waikiki: the bell desk was very large with two computer stations, but there was only Plexiglas in front of one of the stations. There was no visible hand sanitizer station. See more photos of the Outrigger Waikiki.
Sheraton Waikiki
Buffet line Plexiglas barrier was below shoulder height (as shown in photo), allowing guests to talk, breath or cough over the barriers into the buffet employee service area. See more photos of Sheraton Waikiki here.
Waikiki Beach Marriott
Plexiglas barriers did not cover entire countertop of employee work area. See more photos of Waikiki Beach Marriott here.
Outrigger Waikiki
Outrigger Waikiki: the bell desk was very large with two computer stations, but there was only Plexiglas in front of one of the stations. There was no visible hand sanitizer station. See more photos of the Outrigger Waikiki.
Sheraton Waikiki
Buffet line Plexiglas barrier was below shoulder height (as shown in photo), allowing guests to talk, breath or cough over the barriers into the buffet employee service area. See more photos of Sheraton Waikiki here.
Waikiki Beach Marriott
Plexiglas barriers did not cover entire countertop of employee work area. See more photos of Waikiki Beach Marriott here.
Outrigger Waikiki
Outrigger Waikiki: the bell desk was very large with two computer stations, but there was only Plexiglas in front of one of the stations. There was no visible hand sanitizer station. See more photos of the Outrigger Waikiki.
Sheraton Waikiki
Buffet line Plexiglas barrier was below shoulder height (as shown in photo), allowing guests to talk, breath or cough over the barriers into the buffet employee service area. See more photos of Sheraton Waikiki here.
Waikiki Beach Marriott
Plexiglas barriers did not cover entire countertop of employee work area. See more photos of Waikiki Beach Marriott here.
Outrigger Waikiki
Outrigger Waikiki: the bell desk was very large with two computer stations, but there was only Plexiglas in front of one of the stations. There was no visible hand sanitizer station. See more photos of the Outrigger Waikiki.
Sheraton Waikiki
Buffet line Plexiglas barrier was below shoulder height (as shown in photo), allowing guests to talk, breath or cough over the barriers into the buffet employee service area. See more photos of Sheraton Waikiki here.
Waikiki Beach Marriott
Plexiglas barriers did not cover entire countertop of employee work area. See more photos of Waikiki Beach Marriott here.
Outrigger Waikiki
Outrigger Waikiki: the bell desk was very large with two computer stations, but there was only Plexiglas in front of one of the stations. There was no visible hand sanitizer station. See more photos of the Outrigger Waikiki.
Sheraton Waikiki
Buffet line Plexiglas barrier was below shoulder height (as shown in photo), allowing guests to talk, breath or cough over the barriers into the buffet employee service area. See more photos of Sheraton Waikiki here.
Waikiki Beach Marriott
Plexiglas barriers did not cover entire countertop of employee work area. See more photos of Waikiki Beach Marriott here.
Outrigger Waikiki
Outrigger Waikiki: the bell desk was very large with two computer stations, but there was only Plexiglas in front of one of the stations. There was no visible hand sanitizer station. See more photos of the Outrigger Waikiki.
Sheraton Waikiki
Buffet line Plexiglas barrier was below shoulder height (as shown in photo), allowing guests to talk, breath or cough over the barriers into the buffet employee service area. See more photos of Sheraton Waikiki here.
Waikiki Beach Marriott
Plexiglas barriers did not cover entire countertop of employee work area. See more photos of Waikiki Beach Marriott here.