Non-Compliant Hawaii State Identification Card
Special accommodation is available for bedridden elderly and young people who have medical or mental conditions that make them unable to appear in person to be photographed, fingerprinted, and present REAL ID Act-required documents. Qualified applicants are eligible for a “non-compliant State ID” card that provides a valid form of identification to access medication, banking information and other services.
What is required for an incapacitated person to apply for a non-compliant Hawaii State ID?
Legal guardians, custodians or caretakers, acting on behalf of incapacitated/incompetent Oahu residents, can apply in this three-part process:
STEP 1: Proof of incapacity and initial application, present the following at the Kapalama Driver Licensing Center (DLC):
- Doctor’s note, stating the applicant is incapacitated and unable to appear in person.
- Completed State ID application, signed by the incapacitated applicant.
- Required Documents proving incapacitated applicant’s legal presence, social security number, and two proofs of principal residence.
- $40 fee payment (cash, check, or credit/debit card+2.35% service fee)
- Representative will complete and sign, in the presence of DLC staff, a State ID Affidavit for Incapacitated/Incompetent, and receive a packet with a signature form, fingerprint inkpad and form, and a USB flash drive.
STEP 2: Complete the packet:
- Obtain incapacitated applicant’s signature on the signature form.
- Follow instructions on the fingerprint form to obtain required applicant fingerprints.
- Follow instructions to obtain a digital photo of applicant and transfer digital photo as to the provided USB flash drive.
STEP 3: Return completed packet, materials to Kapalama DLC:
- Return required documents, inkpad and USB flash drive with photo to Kapalama DLC.
- Upon arrival, sign in at Window #4.
- Staff will process packet and issue a temporary, non-compliant State ID.
- “Permanent” plastic, 8-year, non-compliant State ID will be mailed to the principal residence within six-to-eight weeks.
Do I need an appointment to get a non-compliant Hawaii State ID?
Please make an AlohaQ appointment for your initial step of presenting the doctor’s note, documentation and fee at the Kapalama Driver Licensing Center. You can make that appointment online at www.AlohaQ.org.
When you are ready to turn in the completed packet, no appointment is required. Simply report to Window #4 at Kapalama DLC, sign in and your packet will be processed.
Can I go to another Driver Licensing Centers or to Satellite City Halls to get this State ID for an incapacitated person?
No, this special accommodation is only available at the Kapalama Driver Licensing Center.
Can this non-compliant Hawaii State ID for incapacitated residents be used for domestic flights?
No. Because the incapacitated person is unable to appear in person at a Driver Licensing Center, this “non-compliant” identification card is not acceptable for official federal purposes such as boarding a commercial airplane for domestic travel or entering certain federal facilities.
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